Help Center
Frequently Asked Questions
Find quick answers to common questions about our products, store locations, deliveries, and payment methods.
You can visit our boutique physical stores at:
- Kampala Flagship: Kirabo Complex, Ground Floor, Plot No 2101, Bukoto Kisasi Road.
- Jinja Branch: Vrajdan Building, Shop No 23, Plot No 12, Lubas Road, Jinja City.
Our stores are open during the following hours:
- Monday to Saturday: 10:00 AM – 9:00 PM
- Sunday: 12:00 PM – 6:00 PM
Yes, we provide express delivery service. Delivery fees depend on your exact location. Free delivery is available for orders above a certain threshold. You can see delivery options during checkout or coordinate delivery directly with us via WhatsApp.
Absolutely! You can click the WhatsApp icon/link on the top-right header or bottom footer of our site to start a chat with our customer support and place your order directly.
Yes. We source our wines and spirits directly from authentic vineyards and licensed distributors worldwide. Every bottle in our catalog is guaranteed 100% original.
We accept Cash on Delivery, Mobile Money (MTN Mobile Money, Airtel Money), and credit/debit card transactions. All transactions are securely processed.
Still have questions?
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